Last updated: 2025-11-18
Data Protection
1. Data controller
FlowCenter Digital operates as the data controller for personal data collected through this website and initial inquiry forms. Contact: hello@flowcenter.digital. Address: Pra Khanong Nua, Watthana, Bangkok 10110, Thailand.
2. Data we collect
We may collect name, email, company, message content, and technical metadata such as IP address, browser type, and pages visited when you interact with the site or email us.
3. Purposes of processing
We process data to respond to inquiries, deliver contracted services, improve website reliability, and meet legal obligations. Analytics cookies, if allowed, help us understand aggregate navigation patterns.
4. Legal bases
For PDPA alignment, we rely on legitimate interests (responding to business inquiries, securing the site), contract performance (when a SOW exists), consent (non-essential cookies where requested), and legal obligations where applicable.
5. Retention
Inquiry records are retained up to twenty-four (24) months unless a longer period is required for active engagements or legal claims. Contract records follow statutory business record requirements in Thailand.
6. Processors and sharing
We use reputable hosting, email, and analytics subprocessors bound by confidentiality. We do not sell personal data. Data may be disclosed if required by competent authorities under Thai law.
7. International transfers
If subprocessors store data outside Thailand, we assess safeguards such as standard contractual clauses or equivalent protections as available under PDPA guidance.
8. Security measures
We implement access controls, TLS for transmissions, and least-privilege practices. No online system is perfectly secure; please avoid sharing sensitive credentials via unsecured channels.
9. Your rights
Subject to PDPA exceptions, you may request access, rectification, deletion, restriction, or portability where applicable, and withdraw consent for consent-based processing. Contact us using the email above; we respond within reasonable timelines.
10. Children and policy changes
This site is not directed to children under fifteen (15). We do not knowingly collect children’s data. We may update this policy; material changes will be noted with a new “Last updated” date.
Cross-links: Cookie Preferences · General Terms
Contact: hello@flowcenter.digital